Longmont Shuttle

Longmont's Premier Airport Shuttle Service

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Terms & Conditions

COVID-19 Update – All passengers will be required to wear a mask. Your temperature will be checked prior to boarding. We will limit the capacity of the shuttle to 4 people (unless a family is traveling together) There is a sneeze screen between the driver and the cabin. All drivers must report their temperature prior to their shift start and we are monitoring drivers health and well being daily.
There is hand sanitizer onboard and we have masks if you do not have one. DIA requires ALL passengers to wear masks. The State of Colorado has also mandated the use of masks. All vehicles are disinfected daily with a commercial, anti-microbial application and then we wipe everything down with disinfectant wipes after each run.
1. Pick Up Procedure at DIA – When you have your bags, walk outside on LEVEL 5 (Baggage Claim), West Side, Door 512. Walk out to Island 2 (Limousine section). Please ensure your cell phone is switched ON. Please watch this video if this is your first time to DIA  https://youtu.be/InjYA6U_c8U

2. Pick Up Procedure In Longmont – If you have booked a residential pick up in Longmont, the Shuttle pick up time may vary up to 10 mins either side of the scheduled time. Our system will send you an automated text when the shuttle is on its way. Please be advised that the Shuttle cannot wait (and will only wait for a max of 2 mins). No shows are chargeable and non-refundable.

3. Bookings – To confirm a Shuttle reservation, a valid credit card is required to be added to the clients profile at the time of booking. All credit card details are stored securely via our online portal. Your credit card will be charged at the time of booking, not on the day of travel.

We cannot accept any reservation that doesn’t have the passengers cellphone or arriving flight details (airline and flight no). Flights run early and late and our dispatch team needs to be able to contact you – to ensure that you are accommodated on the first available shuttle.

4. Gratuity – Our drivers keep 100% of any gratuity. Gratuity is not included in any shuttle reservation. You may have any gratuity you wish to give a driver added to your bill and charged to your credit card. Unless specifically requested by you, a minimum gratuity of $5 will be added to each and every reservation.

5. Cancellations – we understand that your plans may change. We will try and accommodate your change request as best we can. If you cancel your booking within 24 hours of your scheduled pick up, full payment is due. If you change your booking to another date within 24 hours, no charges will apply.

6. Cleaning Fees – A fee of $100.00 for each carpet or seat burn. Sanitation fee is $500.00.

7. Smoking – Smoking is not permitted in any of our Shuttles

8. Loading – Vehicles cannot be loaded beyond legal seating capacity.

9. Luggage – Each passenger is allowed 1 standard piece of luggage plus carry on. Additional luggage may be accommodated free of charge, pending room in the vehicle on the day. If you are transporting skis or bicycles, you must call our reservations line and have this added to your reservation. Fees apply for all oversized pieces of baggage or excess luggage. Wheelchairs are carried free of charge.

10. Pets – We are pet friendly. All pets must be transported in an approved animal carrier/crate. Animals will not be permitted to ride in the cabin unsecured. Cleaning fees will apply for any mess caused by your pet (eg excessive pet hair, pee or poop). You must let reservations know if you intend to travel with a pet.

11. Operational Issues – In the event of unpredictable events such as traffic and/or weather, or our own scheduling issues, it may be necessary for us to transfer your shuttle booking to another operator or upgrade you to one of our black car vehicles. In such a case, Longmont Shuttle will bear the full cost of providing transportation for you.

www.longmontshuttle.com 

24-hr Booking line +1 720 223 5474

CPCN 55909. Eight Black Partnership LLC DBA Longmont Shuttle, DBA Boulder Shuttle, DBA Eight Black Transport, DBA Eight Black Cars.

Call: (720) 223-5474

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© 2021 · Longmont Shuttle is a wholly owned and operated business of Eight Black Partnership, LLC
Fully Licensed and Insured. CPCN-55909

Eight Black Cars · Longmont Shuttle · Boulder Shuttle

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  • *Please note: An Early Morning Pickup fee will apply for 4:00am pickups.
  • *Please note: A Late Night Pickup fee will apply for the last shuttle trips of the day (9:30pm from Longmont & 10:30pm from DIA).
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    Longmont Shuttle is committed to providing the safest, and fairest working conditions for our drivers. They keep 100% of every tip they make. The entire service industry is depending on your generosity to help them make a living wage during the pandemic. Thank you for your continued support.
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  • Booking for another person? Bringing a pet or extra bags?Let us know.
    1. You have provided us with a working cell phone number for the PASSENGER
    2. If you are the passenger, you will wear a mask at all times while in the vehicle. The mask must cover your nose and mouth.
    3. If you are the passenger, you will switch your cell phone on once you have landed.
    4. You understand that we only service the zip codes as outline in the booking form.
    5. Our last shuttle from DIA is 9pm. Shuttle will wait up to a max of 10mins after scheduled departure time. If you miss the last shuttle from DIA, we will refund your money and you will need to make alternative arrangements.

    See our full set of Terms and Conditions. Those same terms and conditions will be outlined in our email confirmation to you.
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